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| authorofpiece = Jose Godinez and Denise Dunlap | | authorofpiece = Jose Godinez and Denise Dunlap | ||
| authorinstitution = Manning School of Business, University of Massachusetts, Lowell, USA | | authorinstitution = Manning School of Business, University of Massachusetts, Lowell, USA | ||
| authorwebsite = [https://www.uml.edu/msb/faculty/godinez-gonzalez-jose.aspx | | authorwebsite = [https://www.uml.edu/msb/faculty/godinez-gonzalez-jose.aspx JG's profile page at UML] [https://www.uml.edu/msb/faculty/dunlap-denise.aspx DD's profile page at UML] | ||
}} | }} | ||
<big>'''By Jose Godinez and Denise Dunlap, Manning School of Business, University of Massachusetts, Lowell, USA'''</big> | <big>'''By Jose Godinez and Denise Dunlap, Manning School of Business, University of Massachusetts, Lowell, USA'''</big> | ||